Returns & Exchanges

Return/Exchange Policy:

Items must be in their original condition and cannot be washed or worn to be eligible for return or exchange. 

Your order must have been placed within 30 days to be eligible for a return.

SALE / CLEARANCE items are NOT eligible for a return nor exchange. 

If an item you received is damaged or defective please email us a picture to within 48 hours of receiving your product.

How To Return or Exchange:

The Shrunken Head accepts returns or exchanges only for items in their original condition, unworn, and unwashed. Please return or exchange your item in store or by mailing your item back to the Shrunken Head Boutique with your order number on or in your package. Upon receiving your package, a Shrunken Head staff member will complete your return or exchange. 

Note: If you are returning an in store purchase please include your receipt or invoice number along with your contact information (Name, Phone Number, and Email Address)

If you are unsure about what steps to take or would like to ask a member of the Shrunken Head Boutique a question - please use the messenger on our website ( to talk live with a REAL PERSON about your return or exchange!

Store Address:

Attn: Return/ Exchange

The Shrunken Head Boutique

155 East Franklin Street                                                                                          Chapel Hill, NC 27514